Return Policy

We have no refunds policy and all sales are final and not eligible for return or refund unless faulty.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your item is faulty on arrival, please email us with a description and photo to resolve this: info@wellbeing-pilates.com

Please ensure this is done within 48 hours of receiving your item.

If return shipping costs occur the customer is responsible. 

Unfortunately, we cannot accept returns on gift cards.